Electric Bikes
Mountain Bikes
Road Bikes

Mail Order Bike Specialists


Great range of bikes and first class product knowledge
Report a concern

Plenty of bikes and knowledgeable staff
Report a concern

I reserved a Cannondale Topstone Carbon at a great price. Staff at the shop were very helpful on the phone and helped me understand the steps for purchasing via cycle-scheme. Once the voucher came through again, the team were super helpful arranging shipping. Bike was delivered in a few days, top quality build and packaging. Delighted with the bike and the whole experience.
Report a concern

Great knowledge and a no pressure sales team made the experience of buying a new bike effortless, and the price was good also I came away feeling I’d got a genuinely good deal
Report a concern

One on one customer service is great. Excellent knowledge and information.
Report a concern

Top quality wheels at a very competitive price and the customer service was A1
Report a concern

Great selection and expert service
Report a concern

Workshop carried out and upgrade to my bike, all work completed within 24 hours of the parts coming into stock. Perfect!
Report a concern

A good range of products, knowledgeable and likeable staff, patient and informative
Report a concern

Only used services. The service department appears to very well managed and is very easy to deal. Charges and schedule are very transparent.
Report a concern

Friendly and very helpful service
Report a concern

Bernie, Ben and the rest of the Wheelbase team have once again have provided a great service, with friendly staff both on the shop floor and within the service department. Cheers Steve
Report a concern

They squeezed in a quick bar change. The staff were friendly and did a great job.
Report a concern

Excellent service always happy to help out in a crisis, good range of products to choose from.
Report a concern

Helpful and friendly staff who will help there snd then if possible
Report a concern

Cycle gears now working perfectly, thank you. However from booking in to receiving notification of completion took 5 days...... rather longer than expected, hence mark of 9
Report a concern

Great people in the shop and in the workshop. Always been willing to help me out or give advice when somethings gone wrong. I feel that they really know their stuff and give a great service.
Report a concern

Great service. Knowledgeable staff. Willing to go the extra mile.
Report a concern

Took my Cube e ebike in for a recall check and first inspection. Easy booking in with them and all works carried out as promised with no delays.
Report a concern

Helpful amd knowledgeable staff, great efficient service and high quality product. The mechanic is always happy to spend time explaining technical information about the bike. When I had a problem with the bike they were happy to see me immediately and sorted my problem while I popped to get a coffee. I always leave this shop happy. I could not recommend wheelbase ilkley enough.
Report a concern

Really pleasant to deal with and nothing was too much trouble. Will definitely use again.
Report a concern

Very helpful staff
Report a concern

Dave was very knowledgeable, told me everything I need to know, recommended the correct bike and I am delighted with it the team went above and beyond.
Report a concern

Always friendly and helpful at Wheelbase North East
Report a concern

Great service and very knowledgeable staff. First class service
Report a concern

I ordered my bike over the phone from Dave at wheel base Darlington. He could not have been any more helpful with updates on delivery via email explained everything thoroughly and said if I needed any help just get in touch. Really happy.
Report a concern

Wide range and good availability of products. Excellent one to one support, from both outlets I dealt with. I resrved a very sought after bike, they PDI'd it within 2 days and shipped it next day. Can't ask for more than that!
Report a concern

Great price on the Cube one77 and the service from the guys in store was 10/10. Think they were Dave and Tom. Very knowledgeable.
Report a concern

High quality products and service at competitive prices
Report a concern

Great service and advice from Dave and the rest of the team.
Report a concern
NEW: Wahoo Kickr Core 2
Tue 9th Sep

NEW: Wahoo Kickr Core 2

First launched in 2018, this exceptionally popular smart trainer gets its first update in 7 years. With best-in-class ride feel, integrated cadence, virtual shifting and the perfect balance of performance...

Read more
ALL NEW: Scott Addict 2026 | All Day Comfort Endurance Road
Thu 4th Sep

ALL NEW: Scott Addict 2026 | All Day Comfort Endurance Road

Introducing the 2026 Scott Addict Endurance Road Bike: A New Era of Comfort and Performance Scott Sports has unveiled the 2026 Scott Addict Endurance Road Bike, a model that redefines...

Read more
Ride with Jens | LEJOG Stage 5
Thu 7th Aug

Ride with Jens | LEJOG Stage 5

Jens Voigt takes on LEJOG Pro Cycling superstar is riding the length of Great Britain This summer cycling legend Jens Voigt is trading chasing the peloton on a moto for...

Read more
Cube Stereo Hybrid One77 HPC 800 AT – Big Travel, Big Power, Big Value
Thu 31st Jul

Cube Stereo Hybrid One77 HPC 800 AT – Big Travel, Big Power, Big Value

Cube Stereo Hybrid One77 HPC 800 AT ONLY £4999 Exclusive Wheelbase Offer on a Big-Travel Carbon E-MTB For UK riders who want uncompromising performance on the most technical trails, the...

Read more
First Look: The All-New Santa Cruz Vala Aluminium
Tue 22nd Jul

First Look: The All-New Santa Cruz Vala Aluminium

First Look: The All-New Santa Cruz Vala Aluminium – A Value-Driven E-MTB Without Compromise Santa Cruz has just launched the brand-new Vala Aluminium (AL) – and it’s everything you love...

Read more
Now Stocking: Colnago Road Bikes
Mon 21st Jul

Now Stocking: Colnago Road Bikes

We’re thrilled to announce the arrival of Colnago bikes– a legendary name in cycling, now part of our premium bike lineup. Colnago is synonymous with Italian craftsmanship, cutting-edge design, and...

Read more
School’s out for Summer: Our Best Kids Bike Picks
Fri 18th Jul

School’s out for Summer: Our Best Kids Bike Picks

School Summer Holidays are here! Kids are unleashed into the wild, what better way to entertain than by getting them out on a bike. We’ve got a range of Kids...

Read more
Whyte’s All-New Gravel Line-Up – Verro & Tourus 2026
Tue 8th Jul

Whyte’s All-New Gravel Line-Up – Verro & Tourus 2026

Whyte Bikes have taken a bold step into 2026 with the launch of two brand-new gravel bikes: the Verro and the Tourus. Both models are built around the same proven...

Read more
First Look: Cervélo S5 2026 – The Benchmark Just Got Even Faster
Tue 8th Jul

First Look: Cervélo S5 2026 – The Benchmark Just Got Even Faster

In a sport where milliseconds can make the difference between glory and obscurity, the Cervélo S5 has always been one of the peloton’s most potent weapons. With a race résumé...

Read more
Cervélo Áspero-5: The Fastest Gravel Race Bike Just Landed at Wheelbase
Tue 17th Jun

Cervélo Áspero-5: The Fastest Gravel Race Bike Just Landed at Wheelbase

  Gravel racing just changed pace — and the new 2026 Cervélo Áspero-5 is leading the charge. Over the last few years, gravel riding in the UK has exploded in...

Read more
See all our news